Your Privacy Matters
At Hotel Sonar Bangla Puri, we are committed to protecting your personal information and respecting your privacy rights.
Privacy Policy
Last Updated: January 2026
Hotel Sonar Bangla Puri ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking at our hotel.
Introduction
We take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines our practices regarding data collection, usage, and protection.
Transparency
We are transparent about how we handle your data
Security
We implement strong security measures to protect your data
Information We Collect
2.1 Personal Information
When you book a room or contact us, we may collect:
Contact Information
- Name
- Email address
- Phone number
Booking & Identification
- Billing and payment information
- Government-issued ID details (for check-in)
- Special requests and preferences
We only collect information necessary to provide our services and never collect sensitive personal data without your explicit consent.
How We Use Your Information
We use the collected information for the following purposes:
Process Bookings
To process your bookings and payments efficiently
Communication
To communicate with you about your reservation and updates
Customer Support
To provide customer support and address your queries
Marketing
To send promotional offers (only with your explicit consent)
Service Improvement
To improve our services and website based on user feedback
Data Security
Security Measures
We implement appropriate security measures to protect your personal information
Protection Measures
- • Encryption of sensitive data
- • Secure payment processing
- • Regular security audits
- • Access controls and authentication
Limitations
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Security Notice: While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Third-Party Services
External Service Providers
We may use third-party services to enhance your experience and provide essential services.
Third-Party Services We Use:
For communication and booking confirmations
Payment Gateways
For secure payment processing
These third parties have their own privacy policies, and we have no responsibility for their practices. We recommend reviewing their privacy policies when using their services.
Your Rights
Your Data Protection Rights
You have certain rights regarding your personal information under applicable data protection laws.
Access Right
Access your personal information
Correction Right
Request correction of inaccurate data
Deletion Right
Request deletion of your data
Opt-out Right
Opt-out of marketing communications
How to Exercise Your Rights: To exercise any of these rights, please contact us using the contact information provided in Section 7.
Contact Us
Privacy Questions & Concerns
For any privacy-related questions or concerns, please contact us at:
Email Address
Phone Number
Response Time
We typically respond to privacy inquiries within 24-48 hours during business days.
Need Immediate Assistance?
Call us directly for privacy-related concerns
Call us at
+91 8756751482Policy Updates & Acknowledgement
Policy Updates
We may update this policy periodically
We reserve the right to update this privacy policy at any time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Your Acceptance
By using our services, you accept this policy
Your continued use of our website and services after any modifications to this privacy policy constitutes your acceptance of the updated policy.
Thank You for Trusting Us
We value your trust in sharing your personal information with us and are committed to protecting it with the highest standards of privacy and security.
This privacy policy is effective from January 1, 2026